Many AI techniques are being used in organizations, and AI will continue to get sophisticated in the third wave of AI. In the Fourth Industrial Age, human creativity, AI at scale, and Emotion AI will be dominant forces that will shape the digital organizations of the future. What is the Third Wave of AI? In… Continue reading The Third Wave of AI and The Digital Organizations of the Future
Tag: Digital Transformation
Costco vs. Walmart: Employee Experience Is A Competitive Advantage
Employee ExperienceWhat is good for employees is good for business. Employee experience matters; according to an article by Susan Galer, employee experience is linked to higher business value and successful digital transformations. Further, engaging employees to deliver operational improvements is important to gain more than just incremental improvements from technology investments (Source: Gartner report). Finally,… Continue reading Costco vs. Walmart: Employee Experience Is A Competitive Advantage
Data Analytics For Competitive Advantage
According to the Capgemini report1, only a small minority of consumer products (16%) and retail companies (6%) use data analytics to gain an edge from data. Such companies are data masters as they have the ability to understand the importance of storytelling skills. A data-powered company embeds the insights into the core business process and… Continue reading Data Analytics For Competitive Advantage