Tag: Technology

What Every Business Executive Needs To Know About Artificial Intelligence and Machine Learning

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Artificial Intelligence (AI) and machine learning (ML) have been hot topics the last few years, and for a good reason. With AI, we can do previously impossible or costly to do things. Artificial intelligence is also benefiting businesses by automating processes, saving time and money, and improving customer experiences. But what every business leader must… Continue reading What Every Business Executive Needs To Know About Artificial Intelligence and Machine Learning

The Third Wave of AI and The Digital Organizations of the Future

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Many AI techniques are being used in organizations, and AI will continue to get sophisticated in the third wave of AI. In the Fourth Industrial Age, human creativity, AI at scale, and Emotion AI will be dominant forces that will shape the digital organizations of the future. What is the Third Wave of AI? In… Continue reading The Third Wave of AI and The Digital Organizations of the Future

Costco vs. Walmart: Employee Experience Is A Competitive Advantage

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Employee ExperienceWhat is good for employees is good for business. Employee experience matters; according to an article by Susan Galer, employee experience is linked to higher business value and successful digital transformations. Further, engaging employees to deliver operational improvements is important to gain more than just incremental improvements from technology investments (Source: Gartner report). Finally,… Continue reading Costco vs. Walmart: Employee Experience Is A Competitive Advantage