Costco vs. Walmart: Employee Experience Is A Competitive Advantage

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Employee ExperienceWhat is good for employees is good for business. Employee experience matters; according to an article by Susan Galer, employee experience is linked to higher business value and successful digital transformations. Further, engaging employees to deliver operational improvements is important to gain more than just incremental improvements from technology investments (Source: Gartner report). Finally,… Continue reading Costco vs. Walmart: Employee Experience Is A Competitive Advantage

Data Analytics For Competitive Advantage

According to the Capgemini report1, only a small minority of consumer products (16%) and retail companies (6%) use data analytics to gain an edge from data. Such companies are data masters as they have the ability to understand the importance of storytelling skills. A data-powered company embeds the insights into the core business process and… Continue reading Data Analytics For Competitive Advantage